Trip Planning

Tell the customer representative where you are starting from, where you want to go, and the time and day you want to travel. You’ll find out what bus or rail line to take and where to catch it.

You can also get customized itineraries 24 hours a day for all carriers in LA County using the Metro Trip Planner.

Metro Information Hours
Monday – Friday 6:30am – 7pm
Saturday & Sunday 8am – 4:30pm

Best times to call:
Monday – Friday 11am – 3pm
Saturday & Sunday 10am – 3pm

Our representatives can mail you a timetable listing all hours of service for your bus or rail line. Timetables are also available online in an accessible Portable Document Format (PDF).

Paying Your Fare

Cash Fares

The simplest way to pay your fare is with cash each time you board a bus or train. To receive the reduced cash fares, show your Medicare card, DMV Placard or Los Angeles County Transit Operators Association (LACTOA) Card. Riders with vision impairments may show a Braille Institute ID card.

You can also purchase transfers between lines operated by Metro and those operated by other carriers.

Disabled/Medicare Cash Fares:

Base Fare
$0.55
Required for each boarding

Metro-to-Muni Transfer
$0.10
Required for transfer to municipal lines; Not valid on Metro bus and Metro Rail

Freeway Express Add-Ons
Zone 1 - $0.30
Zone 2 - $0.60
Bus only freeway routes

Off-Peak Base Fare
$0.25
Weekdays 9am – 3pm and 7pm – 5am; All day on weekends and federal holidays

Metro Day Pass
$1.80
(TAP card required)
Good for local travel all day; Zone charges may apply on some lines

Warning: Failure to pay the proper fare is violation of Section 640 Penal Code and may result in a fine up to $250 and 48 hours community service.

Prepaid Passes

All passes are sold on TAP cards, durable plastic cards with electronic chips inside that you use again and again. Metro's Reduced Fare Program enables eligible riders to obtain special LACTOA/Disabled TAP ID cards and purchase monthly passes at reduced-rates.

Disabled/Medicare Pass Fares:

Monthly Metro Pass
$14
Good on Metro bus and Metro rail only

Monthly EZ transit pass
$35
Good on Metro bus, Metro Rail and many additional carriers

EZ Premium Stamp
Per Zone - $9.50
Good for long distance charges

Applications for LACTOA/Disabled TAP ID cards are available at Metro Customer Centers, in the TAP Users Guide for Riders with Disabilities. Applications are available inEnglish and Spanish. You will need proof of eligibility or a Medicare card. Completed applications must be accompanied by a photo, required documentation and a $2 processing fee.

When completed, applications can be mailed to Metro’s Reduced Fare Office, submitted at any Customer Center or mailed to the TAP Service Center as specified on each application.

Once you have your card, you can load it with a pass each month at Metro Customer Centers, at Metro Rail or Metro Orange Line ticket vending machines, online attaptogo.net, or at hundreds of neighborhood outlets; search “pass outlets” at metro.net for the location nearest you.

For complete information on obtaining and using your TAP card, please see the TAP User's Guide for Riders with Disabilities.

Helpful Contact Information

Metro Information
323.GO.METRO (266.6883) or 323.GO.METRO (466.3876)

Wheelchair Lift Hotline
1.800.621.7828

Lost and Found
323.937.8920

TAP Reduced Fare Office
1.866.TAPTOGO